Players everywhere are growing wary about the sanitation of their controllers and other high-touch devices amid coronavirus fears, but Nintendo says that it really doesn't want you using alcohol to clean your Switch. The jury is still out on whether using contact cleaner on faulty Joy-Cons is okay, however.
That's right - the topic of Nintendo's flagship console has come up without the discussion revolving around new developments in the never-ending Joy-Con drift fiasco. The grips of the global COVID-19 pandemic has completely overshadowed it and other lesser concerns. It's even greatly handicapped Nintendo's ability to fix affected Joy-Cons at no cost to customers in a timely manner, as global supply chains are struggling to keep chugging along while governments issue new guidelines and the tragic death toll steadily rises. Luckily for those fortunate to have drifting Joy-Cons be chief among their current worries, some crafty players have devised their own temporary solutions.
To all of the Switch owners getting ready to polish off their hybrid consoles in anticipation of the reported 3D Mario remasters, Nintendo strongly recommends that they do not use alcohol or alcohol-based cleaners. The below Japanese-language tweet from Nintendo Customer Service reads, "Recently, customers have been asking whether they can disinfect their Nintendo Switch consoles and Joy-Cons with alcohol. We’re very sorry to say please avoid using alcohol as it may cause the plastic parts to fade in color or deform,” as translated by Kotaku. Some may have already learned that the hard way while disinfecting their homes from top-to-bottom, and alcohol apparently isn't the only danger. The company also recommends players avoid "non-alcoholic disinfecting sheets," as they also can wreak havoc on plastic.
Though this warning will have come too little too late for an unfortunate many, it's still helpful of Nintendo to provide Switch owners with sound advice on how not to care for their consoles in a time of contamination and panic. The company's recommendations can presumably be extended to Xbox and PlayStation products, though neither Microsoft nor Sony have bothered to share their own cleaning instructions. Nintendo's signature customer service quality continues to work for players even in the face of the massive strain that regional quarantine measures are placing on the company, causing everything from Animal Crossing: New Horizons update delays to global Switch shortages.
Nintendo says that its doing what it can to overcome its present logistical hurdles, but the beloved Japanese video game developer and console manufacturer is just as much at the intangible whims of the coronavirus pandemic as the rest of us. For now, giving Switch owners advice on how to keep their consoles sanitary without ruining them is the best players can hope for under the circumstances.
Source: Nintendo Customer Service via Twitter, Kotaku
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